HunterLab strives to be the most successful global provider of color knowledge and color measuring equipment through expert and responsive staff to solve customers' needs for measuring, analyzing and controlling the color of their products. We value our associates and the contributions they make toward our success, and we are dedicated to those individuals that are committed to the growth of HL.

We offer competitive pay, job security, excellent benefits and a friendly business casual atmosphere. Interested candidates should send their resume to HR Office. Alternatively please fax your resume to 703-834-2112. HunterLab is an Equal Opportunity Employer.

We frequently look for people who care about quality. If you have experience providing excellent customer service and are motivated to provide results, we are searching for people in the following area(s):

Customer Sales Coordinator

HunterLab, a leader in color technology, has an exciting opportunity for a Customer Sales Coordinator to join our team. The Customer Sales Coordinator is responsible for order processing and customer service support.

Essential Job Functions:

• Field communications from customers, internal departments and distributors via telephone, facsimile and e-mail. Communications can be categorized into the following: information request for part or catalog numbers; pricing of goods and services; lead times and availability; requests for status of orders.
• Review of purchase orders for consistency with the contract.  Perform data entry of purchase orders and organize processed orders.
• Provide shipping documentation for domestic and international orders where required.
• Communicate with accounting regarding new customer accounts and initiate credit applications.
• Review and process quotations/proforma invoices to include all requested products and quantities, up-to-date pricing, any applicable discounts and accurate delivery time.
• Provide Return Material Authorizations (RMAs) and documents for parts returned and issue warranty replacements.
• Update international distributors list.
• Update Domestic and International price book, master quotes and master proformas.
• Update Domestic sales information sheets and reports.
• Process all expense reports.
• Generate monthly sales reports.
• Track demo instrument inventory and location.

Education & Work Experience

• Associate’s Degree with 2+ years of customer service experience

Required Skills:

• Demonstrable excellent customer service skills
• Proficient in Microsoft Excel and Access
• Excellent Phone Skills
• Accurate Data Entry Skills
• Type at least 50 words per minute
• Basic knowledge of general accounting principles

We are looking for a strong work ethic and compassion for customers and fellow employees that goes beyond having a professional attitude. Since the position involves direct contact with clients, the ability to communication effectively and in a responsive manner is needed. 

Employment Policy

HunterLab is an equal opportunity employer and is committed to providing equal employment opportunity to all qualified persons. It is our policy to make any employment-related decisions without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, age, disability, marital status, veteran status, or any other legally protected status. Reasonable accommodation is provided to disabled individuals who are willing to identify themselves and specify their needs. We work to maintain an environment free from discrimination and harassment. We will impose only job-related requirements in all employment and transfer decisions and in all personnel actions, including compensation, benefits, terminations, and training.