HunterLab has the following technical support options for customers located outside the United States:
Solutions Database
We offer an extensive collection of articles, applications notes and measurement methods within easily searchable databases.
Contact a local distributor
With over 50 years of experience and being dedicated to worldwide support through local representation, HunterLab meets the color measurement needs of customers in more than 65 countries. Find a distributor.
For information about any service option below, call HunterLab Support at 703-834-2206 or email helpdesk@hunterlab.com.
Preparation of IQ/OQ/PQ Protocol
Preparation of instrument installation, operation and performance qualification protocol. A cover sheet references the instrument and software type, company name and address and relevant approval signatures for the protocols. All procedures are given step-by-step. Protocol packages normally run 20-30 pages. Fees are for documentation only. The actual performance qualification is not included and is normally done by the user. There are additional fees if a HunterLab representative performs the qualification.
Laboratory Measurement Services
HunterLab offers measurement services for color measurement of all materials. Samples are tested using HunterLab instruments by an experienced Applications Specialist. There is a two-hour minimum for specimen measurement and data printout and a three-hour minimum for specimen measurement and full report.
